Return and Refund Policy
1. Returns
We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return it within 30 days of receiving it. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
2. Return Process
To initiate a return, please follow these steps:
- Contact our customer support team at [your support email] to request a return authorization.
- Provide your order number and reason for the return.
- Once approved, you will receive instructions on where to send the item.
- You are responsible for return shipping costs unless the item is defective or incorrect.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5-7 business days.
4. Exchanges
If you received a defective or damaged item, we will replace it free of charge. Please contact us within 7 days of receiving the item to arrange for an exchange.
5. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Personalized or customized products
- Items marked as final sale
6. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account or credit card statement.
- Contact your bank, as processing times may vary.
- If the issue persists, email us at asstore968@gmail.com for assistance.
7. Cancellations
Orders can only be canceled within 24 hours of purchase. If your order has already been shipped, you must wait until it arrives and then initiate a return.
8. Contact Us
For any questions or concerns about our Return and Refund Policy, feel free to reach out to our customer support team at
Shop Zone:
Address: Slough Long for Long Drive House Number 226
Email: asstore968@gmail.com
Contact Number: +44 7366 515739